Assistant Store Manager

2 weeks ago


Madison Heights, Michigan, United States Micro Center Full time
Job Title: Assistant Store Manager - Computer Services

Micro Center is seeking a highly motivated and experienced Assistant Store Manager - Computer Services to join our team. As a key member of our service repair shop, you will be responsible for maintaining the orderly operation and safety of all areas of responsibility, ensuring that service policies and procedures are being properly carried out at the store level.

Key Responsibilities:
  • Maintain fiscal and operational controls, including planning and managing departmental budget (Service Department P&L)
  • Ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
  • Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity, and technical solutions
  • Ensure associates maintain appropriate technical certifications (CompTIA A+ and Apple Certification) to enable proper service of products
  • Participate in and lead open and close procedures, to include freight flow and merchandise processing as well as tracking of company assets through inventory control
Requirements:
  • A college degree is preferred
  • Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a productivity-based computer or technology service and repair environment
  • Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow, and technical customer service
  • Experience in human resources functions and capable of hiring, retaining, and coaching qualified employees
  • Ability to execute corporate initiatives and analyze the competition
What We Offer:
  • Flexible Scheduled & Excellent Pay
  • Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers.



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