Facilities Maintenance Director

3 weeks ago

Reston, Virginia, United States Parker's Kitchen Full time

The Director of Facilities Maintenance is responsible for overseeing the maintenance and upkeep of all equipment and properties in an efficient and cost-effective manner. This includes leading a team of maintenance technicians and help desk analysts to ensure that all store equipment is properly maintained and functioning at optimal levels.

Key Responsibilities:

  • Manage day-to-day operations of the maintenance help desk, including in-house and external vendor maintenance and help desk operations
  • Ensure on-call status and provide 24-hour support for all on-call emergencies
  • Contract and manage all third-party services, such as landscaping, pest control, pressure washing, lot cleaning, HVAC, and fuel system maintenance, as well as environmental compliance
  • Coordinate with store operations, vendors, and cross-functional departments to achieve optimal functioning levels for all stores 24 hours a day, 365 days a year
  • Review and recommend systems and services to better manage overall facilities maintenance
  • Lead efforts to improve internal business processes and enhance organizational capabilities
  • Direct, establish, and maintain a staff of highly qualified maintenance personnel and external vendors responsible for timely maintenance and repair to drive optimal customer service and profitable sales
  • Manage calls from dispatch through final bill processing to ensure quality and timeliness of work and payment
  • Create a positive work environment through team member training, development, and support
  • Coordinate team member scheduling to maximize productivity and thoughtfully leverage expenses
  • Maintain systems to purchase, control, and distribute parts and equipment with quality and cost being primary focus
  • Provide reporting for performance of the maintenance help desk
  • Present a monthly financial and performance overview to the VP of Operations, covering utilization of the capital expenditures budget, preventative maintenance, and asset inventory
  • Ensure all department team members adhere to the company's safety policies and procedures

Requirements:

  • 5-7 years' experience in facilities maintenance, equipment repair, or related fields
  • Good understanding of technical features of plumbing, carpentry, and electrical systems
  • Proven ability to use Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint
  • Must have reliable transportation and a valid driver's license

Preferred:

  • Bachelor's degree in business or technology preferred
  • Store operations experience is a plus
  • Experience working with help desk software is a plus

Travel:

  • As needed

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 55 pounds at times

Parker's Kitchen is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

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