Front Desk Operations Specialist
24 hours ago
Front Desk Operations Specialist
About the Job:This Full-time position at TrustCare Health offers an exciting opportunity to join our team as a Front Desk Operations Specialist. In this role, you will provide exceptional customer service and support to patients and staff, ensuring seamless operations within the clinic.
Main Responsibilities:- Patient Registration: Register patients accurately and efficiently, adhering to established protocols and maintaining confidentiality.
- Communication and Interpersonal Skills: Demonstrate strong communication and interpersonal skills to build trust and rapport with patients, colleagues, and management.
- Record Keeping: Maintain accurate and up-to-date patient records, following HIPAA guidelines, to ensure compliance and data security.
- Administrative Support: Provide administrative support to the clinic, including answering phones, responding to emails, and completing tasks as assigned.
- Attention to Detail: Maintain attention to detail when processing patient information and handling confidential documents.
- Organizational Skills: Possess excellent organizational skills to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
- Safety and Security: Ensure a safe and secure environment for patients and staff by following proper procedures and protocols.
- Education: High school diploma or equivalent required.
- Experience: Two years of customer service experience preferred.
The estimated annual salary for this position is between $48,000 and $65,000, based on relevant experience. This non-exempt role involves a rotating schedule with 12-hour shifts and requires standard office equipment operation. Work environment is mostly sedentary, but may require occasional standing or walking.
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