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Loss Prevention Team Leader

2 months ago

Parma, Ohio, United States Kohl's Full time
Position Overview
As a Loss Prevention Supervisor, you will play a crucial role in enhancing the profitability of the organization by implementing effective strategies aimed at minimizing external theft, conducting internal investigations, and managing operational shortages.

Key Responsibilities
  • Analyze and identify theft patterns within designated locations.
  • Implement theft deterrence strategies, including proactive measures against theft and conducting internal investigations to mitigate risks.
  • Develop and execute store awareness initiatives that focus on theft prevention, safety protocols, inventory management, and shortage control.
  • Communicate potential shortage risks effectively to all leadership levels.
  • Conduct operational audits and security assessments to ensure compliance with company policies.
  • Collaborate with store staff to identify and address areas for improvement.
  • Foster a culture of integrity and accountability within the store environment.
  • Recruit, train, and oversee new Loss Prevention Associates; supervise Loss Prevention Officers and Service Specialists in select locations.
  • Maintain a strong focus on customer service.
  • Represent the company in legal matters as required.
  • Additional responsibilities may be assigned as needed.

Qualifications
Required Skills:
  • Exceptional interpersonal and written communication abilities.
  • Ability to work autonomously with initiative.
  • Strong customer service orientation.
  • Capacity to make prompt decisions in the best interest of the organization.
  • Maintain confidentiality regarding sensitive information and investigations.
  • Meticulous attention to detail.

Preferred Skills:
  • Previous experience in Loss Prevention, security, law enforcement, or retail environments.
  • Familiarity with surveillance systems and basic CCTV technology.
  • Proficiency in Google Suite and other relevant software applications.

Essential Functions

The responsibilities outlined above are representative of the functions required for this role; however, additional tasks may be assigned as necessary. The company reserves the right to modify this job description periodically. To succeed in this position, you must be able to perform each essential function satisfactorily.


Physical and Cognitive Requirements
  • Ability to utilize a computer for communication and documentation tasks.
  • Capacity to plan, prioritize, and oversee activities across multiple locations.
  • Ability to complete assigned projects in a timely manner.
  • Adherence to health and safety regulations.

Compensation:
Competitive pay range based on experience.