Senior Cloud Systems Engineer

4 weeks ago

Columbia, Maryland, United States FEI Systems Full time
Job Description

At FEI Systems, we're dedicated to creating innovative technology solutions that improve the delivery of health and human services. Our mission is to leverage technology to make a real impact in the world. We're seeking a highly skilled and motivated senior cloud systems engineer to support our fast-paced and ever-changing environment.

Key Responsibilities:

  • Design, deploy, and manage cloud infrastructure on AWS, including EC2, VPC, ELB, and IAM.
  • Assist in managing networking services, including firewalls, routing, VPNs, and access controls.
  • Support Entra ID services for identity and authentication.
  • Support Active Directory, DNS, SCCM, and other Microsoft products.
  • Monitor, manage, and troubleshoot Azure services, including VMs, Azure Automation, and vNets.
  • Participate in planning, coordination, and performing maintenance following standard operational procedures.
  • Define, implement, and maintain system configuration standards.
  • Design, install, configure, administer, tune, troubleshoot, and optimize Windows servers and related components.
  • Provide nighttime and weekend maintenance and production on-call support, as needed.
  • Serve as level 3 support for troubleshooting operational issues and diagnoses, resolves, and communicates advanced level Windows server and client problems.

Requirements:

  • A minimum of 7 years providing system engineering, operations, and maintenance in a large enterprise environment with a focus on cloud platforms.
  • A minimum of 5 years of experience in AWS, specifically from an infrastructure and networking perspective.
  • Excellent experience with AWS services, including EC2, VPC, ELB, IAM, and others.
  • Experience with networking solutions, including firewalls, routing, VPNs, and access controls.
  • Experience with Entra ID services, including SSO, MFA, Conditional Access, and others.
  • Experience with the administration of Windows Server, Active Directory, GPOs, PKI, and SCCM.
  • Design, configuration, and implementation of failover support processes and services.
  • Excellent troubleshooting, problem resolution, and proactive monitoring skills.
  • In-depth understanding of server performance analysis and tune-up.
  • Good experience with automation and scripting, mainly in PowerShell.
  • Understanding of ITIL.
  • Available after hours as needed for production support issues or planned system migration/upgrade.
  • Able to be on-call, respond, and act on critical alerts during business hours and after business hours.
  • Excellent organizational skills, highly motivated, and a self-driven work ethic.
  • Must have excellent verbal and written communication skills for system documentation.
  • Excellent time management, problem-solving skills, and ability to handle multiple activities.
  • Understanding of HIPAA, HITRUST, and FISMA security policies and procedures.
  • Strong communication, teamwork, problem-solving, and organizational skills.
  • Ability to work in a team environment with little guidance and supervision.

Preferred Qualifications:

  • Experience with Azure services, including VMs, Azure Automation, and vNets.
  • College degree (BS or MS) in Computer Science or related discipline.
  • AWS (preferred) or Azure Certifications.
  • Experience with FortiGate firewalls.
  • Experience with Linux.
  • ITIL Foundations certification.

Location: Remote

Status: Full-time position with full company benefits

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