Restaurant Operations Manager

4 hours ago

Old Hickory, Tennessee, United States Circle K Stores, Inc. Full time
Restaurant Manager Job Summary

This position is responsible for managing the day-to-day operations of a Circle K operated restaurant. The Restaurant Manager has full responsibility for the business, including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.

Key Responsibilities
  • Provide excellent guest service in a fast and friendly manner, coaching and correcting team members as necessary.
  • Recruit, interview, select, hire, and complete onboarding for all positions.
  • Maintain a clean restaurant environment by cleaning and performing general housekeeping duties, delegating job responsibilities and shift duties, and following up to ensure completion.
  • Establish build to's and maintain the production management system.
  • Direct team members to prepare and serve food items in accordance with all Brand, Company, and health department regulations.
  • Supervise and coach team members to follow guidelines for food preparation and production management.
  • Ensure team members are properly trained on Brand and Company standards on an ongoing basis.
  • Cascade all relevant information and maintain a communication board.
  • Implement new Brand campaigns and conduct new product training.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor and ensure accuracy of all cash, sales, and inventory control records.
  • Communicate as required with Restaurant District Manager.
  • Complete all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required.
  • Guarantee a safe environment for team members and guests by following all government laws and safety codes, and report facility issues to maintenance.
  • Complete reports on all incidents following our 5-minute rule policy.
  • Take ownership of all financial and operational metrics, resulting in a profitable restaurant.
  • Conduct team member check-ins and provide positive feedback badges in Workday, using recognition to reinforce positive behaviors and performance.
  • Implement progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.
  • Train a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM.
  • Live our Company values: One Team, Do the Right Thing, Take Ownership, Play to Win.
Restaurant Manager Benefits
  • Medical, Dental, Vision, Term Life, and AD&D plans.
  • Flexible spending and health savings accounts.
  • Short-Term and Long-Term Disability.
  • Vacation, Holiday, Personal, and Sick paid time off.
  • Matching 401(k).
  • Tuition Reimbursement.
  • Stock Purchase Plan.
  • Employee Discount Program.
  • Discount Meal Benefit.
  • Wellness Plan.
  • Mobile Phone Benefit.
  • Quarterly incentive plan.
  • Wait periods may apply.

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