Operations Manager

4 days ago


Colorado Springs, Colorado, United States SERVPRO of Colorado Springs Southeast Full time
Job Title: Operations Manager

We are seeking an experienced Operations Manager to join our team at SERVPRO of Colorado Springs Southeast. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our franchise, ensuring that we deliver exceptional service to our customers and maintain a high level of quality in our work.

Key Responsibilities:
  • Manage production operations, ensuring that jobs are completed efficiently and effectively.
  • Oversee the daily activities of the operations team, including scheduling, staffing, and equipment management.
  • Develop and implement processes to improve customer satisfaction and increase profit margins.
  • Manage and improve customer relationships, including resolving complaints and issues.
  • Assist in the hiring and retention of production staff.
  • Provide training and development opportunities for team members.
Requirements:
  • 10 years of increasingly responsible duties within the restoration industry.
  • IICRC certifications preferred.
  • Supervisory experience required.
  • Associates or Bachelor's degree preferred.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Perks and Benefits:
  • Competitive salary and bonus opportunities.
  • Paid IICRC certification and training.
  • Company laptop, phone, and vehicle.
  • PTO, sick pay, and paid holidays.
  • Medical, vision, dental, and life insurance.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity.


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