Customer Service Representative

1 week ago


Oneonta New York, United States Community Financial System, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Community Financial System, Inc. As a key member of our banking team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Financial Transactions: Handle financial transactions, including opening accounts, processing payments, and providing loan information.
  • Product and Service Knowledge: Stay up-to-date on our products and services, and be able to explain and sell them to our clients.
  • Teamwork: Collaborate with our banking team to achieve our goals and objectives.
  • Adaptability: Be able to adapt to changing situations and priorities, and remain focused under pressure.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: Two years of experience in a banking or customer service role.
  • Skills: Excellent communication and interpersonal skills, proficiency in computer software, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: Commensurate with experience.
  • Benefits: Medical, vision, and dental insurance, 401(k) with generous match, pension, tuition reimbursement, and banking discounts.
  • Opportunities for Advancement: Opportunities for professional growth and development within our company.


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