Customer Experience Specialist
4 days ago
About the Role:
We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our global customer solutions team, you will play a critical role in delivering exceptional customer experiences across various channels.
Key Responsibilities:
- Customer Channel Management: Develop and implement effective customer channel strategies to enhance customer engagement and satisfaction.
- Case Management: Provide timely and professional case management services to resolve customer issues and concerns.
- Customer Onboarding and Relationship Management: Lead the onboarding process for new customers and build strong relationships to drive long-term loyalty and growth.
- Contract and Dispute Management: Collaborate with internal stakeholders to resolve contract and dispute issues in a fair and timely manner.
Requirements:
- Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
- Ability to work independently and as part of a team to achieve business objectives.
- Strong analytical and problem-solving skills to resolve complex customer issues.
- Proficiency in using technology to drive customer engagement and process improvements.
About Maersk:
Maersk is a global leader in the shipping and logistics industry, committed to delivering exceptional customer experiences and driving business growth. We value diversity, equity, and inclusion and strive to create a workplace that is inclusive and respectful of all employees.
-
Senior Customer Experience Partner
4 weeks ago
Florham Park, New Jersey, United States Maersk Company Limited Full timeUnlock Global Opportunities with MaerskMaersk is a global leader in integrated logistics, pioneering the industry for over a century. We're redefining the boundaries of possibility through innovation and transformation, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous...
-
Customer Service Specialist
2 weeks ago
Florham Park, New Jersey, United States AbbVie Full timeJob DescriptionAbbVie is a leading global biopharmaceutical company committed to discovering and delivering innovative medicines and solutions that address serious health issues. We are seeking a highly skilled Customer Service Specialist to join our team.Key ResponsibilitiesProvide exceptional customer service to domestic customers, including wholesale,...
-
Customer Experience Associate II
2 weeks ago
Florham Park, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Experience Associate II to join our team at Conduent Patient Access Solutions, LLC. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and supporting the achievement of company goals.Key ResponsibilitiesAssess customer needs and...
-
Senior Customer Experience Partner
4 days ago
Florham Park, New Jersey, United States A.P. Mller - Maersk AS Full timeUnlock Global OpportunitiesMaersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility and continuously setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and...
-
Customer Experience Associate II
3 days ago
Florham Park, New Jersey, United States Conduent Full timeAt Conduent, we're dedicated to delivering mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a Customer Experience Associate II, you'll have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every...
-
Customer Experience Associate II
1 week ago
Florham Park, New Jersey, United States Conduent Incorporated Full timeAt Conduent Incorporated, we're looking for a skilled Customer Experience Associate II to join our team. As a key member of our organization, you'll play a vital role in delivering exceptional services and solutions to our clients.Key Responsibilities:Perform business support and technical work using data organizing and coordination skills.Execute tasks...
-
Customer Experience Associate II
1 week ago
Florham Park, New Jersey, United States Conduent Patient Access Solutions, LLC Full timeAt Conduent, we're dedicated to delivering exceptional services and solutions to Fortune 100 companies and governments. As a Customer Experience Associate II, you'll play a vital role in our mission by providing top-notch support and expertise to our clients.Key Responsibilities:Perform business support and technical work using data organizing and...
-
Customer Experience Associate II
1 week ago
Florham Park, New Jersey, United States Conduent Full timeAt Conduent, we're dedicated to delivering mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a Customer Experience Associate II, you'll have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every...
-
Customer Service Representative
1 week ago
Florham Park, New Jersey, United States National Guard Employment Network Full timeJob SummaryThe Customer Service Specialist is responsible for supporting higher-tier domestic customers, including wholesale, regional, and retail, as well as physicians, pharmacies, hospitals, and government. This role involves day-to-day order management, research, and resolution of customer inquiries related to shipping, pricing discrepancies, product...
-
Data Verification Specialist
3 weeks ago
Florham Park, New Jersey, United States CorVel Healthcare Corporation Full timeJob SummaryCorVel Healthcare Corporation is seeking a highly skilled Data Verification Specialist to join our team. As a Data Verification Specialist, you will be responsible for validating incoming data to the Bill Review system, identifying and applying customer-specific rules and processes, and communicating with supervisors regarding the status of Data...
-
Data Verification Specialist
4 weeks ago
Florham Park, New Jersey, United States CorVel Corporation Full timeJob Title: Data Verification SpecialistThe Data Verification Specialist plays a crucial role in ensuring the accuracy and integrity of data within the Bill Review system. This position requires a high level of attention to detail and organizational skills to manage multiple tasks and prioritize workload effectively.Key Responsibilities:Validate incoming data...
-
Technical Support Specialist
4 weeks ago
Florham Park, New Jersey, United States Siemens Industry Software GmbH Full timeJob Title: Field Support Specialist ISiemens Building Technologies is seeking a highly skilled Technical Support Specialist to join their Florham Park, NJ location. This individual will be responsible for resolving product information requests and product problem/solution requests in a timely and professional manner.Key Responsibilities:Answer requests for...
-
Culinary Specialist
3 weeks ago
Florham Park, New Jersey, United States Life Care Full timeJob SummaryWe are seeking a highly skilled and compassionate Culinary Specialist to join our team at The Green. As a key member of our Community Culinary Services Department, you will be responsible for providing exceptional dining experiences for our residents. If you are passionate about hospitality and senior engagement, we encourage you to apply.Key...
-
Electronics Systems Specialist
4 days ago
Florham Park, New Jersey, United States PrideStaff - Morristown-Parsippany, NJ Full timeJob DescriptionWe are seeking a skilled Electronics Systems Specialist to join our team at PrideStaff - Morristown-Parsippany, NJ. As an Electronics Systems Specialist, you will be responsible for setting up, maintaining, and repairing electronic systems and devices.Key Responsibilities:Set up electronic systems and devicesAssemble and connect system...
-
Personal Risk Specialist
4 weeks ago
Florham Park, New Jersey, United States USI Holdings Corporation Full timeJob Title: Personal Risk SpecialistUSI Holdings Corporation is seeking a highly motivated and experienced Personal Risk Specialist to join our team. As a Personal Risk Specialist, you will be responsible for serving the unique insurance needs of affluent/high net worth clients.Key Responsibilities:Schedule appointments and visit with high net worth...
-
Software Development Specialist
1 week ago
Florham Park, New Jersey, United States Insight Global Full timeJob DescriptionA consulting client is seeking a skilled Software Development Specialist with subject matter expertise in payment card processing and compliance. The ideal candidate will operate in a Java environment, assisting a customer with Java development, ISO 8583 implementation, and message processing. Key responsibilities include writing code,...
-
Diagnostic Imaging Specialist
5 days ago
Florham Park, New Jersey, United States Summit Health Inc Full timeJob Title: Diagnostic Imaging SpecialistDepartment: ImagingSchedule: M-F 11:30-8:00pmThe Diagnostic Imaging Specialist will perform CT examinations requiring a sound understanding of anatomical positioning, CT protocols, and equipment to produce optimum results. The ideal candidate will follow departmental protocols and communicate effectively with attending...
-
Customer Service Representative
1 month ago
Florham Park, New Jersey, United States AbbVie Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AbbVie. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers, including Direct to Physician (DTP), wholesalers, pharmacies, and hospitals.Key...
-
Customer Service Liaison
3 weeks ago
Florham Park, New Jersey, United States Soni Resources Group Full timeJob Summary: Soni Resources Group is seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess strong communication skills, empathy, and the ability to resolve issues effectively.Key Responsibilities:Maintain accurate records of customer interactions and transactions.Follow company...
-
Customer Service Representative
1 week ago
Florham Park, New Jersey, United States PeopleShare Inc Full timeJob Title: Customer Service RepresentativeJob Summary:PeopleShare Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to inbound and outbound phone calls from patients, physicians, and pharmacies using a phone script.Responsibilities: Respond to inbound and outbound...