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Patient Care Advocate
2 months ago
Job Summary:
Serenity Healthcare is seeking a highly skilled Patient Care Advocate to join our team of clinical support staff. As a Patient Care Advocate, you will play a crucial role in guiding patients in taking back their lives by helping them qualify for interventional treatments and understanding the benefits of Serenity's treatment options.
Key Responsibilities:
- Act as a liaison between patients and their healthcare providers to ensure seamless communication and care coordination.
- Deliver exceptional face-to-face patient experiences at our clinics, providing a high level of customer satisfaction.
- Assist patients in understanding their treatment options and making informed decisions about their care.
- Consult with patients to gather pertinent information regarding their current symptoms, mental health status, and medication history.
Requirements:
- High School Diploma or equivalent required.
- At least 2+ years of full-time work experience in a service-oriented role.
- Strong interpersonal and communication skills, with the ability to build rapport with patients and healthcare providers.
- Excellent problem-solving and critical thinking abilities, with a focus on delivering high-quality patient care.
About Serenity Healthcare:
Serenity Healthcare is a leading provider of specialized clinical expertise and cutting-edge technology in healthcare. Our approach to treating patients is centered around offering alternative options and treating the whole person in an outpatient setting. We believe that people should live their best lives, and mental health is a vital component of overall well-being.
