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Doll Hair Stylist Associate
2 months ago
About the Role:
The Doll Hair Stylist Associate is a key member of the Mattel team, responsible for delivering exceptional salon services and experiences to our customers. This role reports directly to the Experience Sales Manager and is located at the AG Retail Los Angeles location.
Key Responsibilities:
- Approach, acknowledge, and assist customers promptly, providing a friendly and informative experience.
- Execute styles for dolls successfully according to company standards, demonstrating proper doll hair care and doll skin care techniques.
- Perform ear piercing services for girls and dolls, following a provided procedure checklist and reviewing After Care procedures with guests.
- Conduct inventory of salon supplies and stock the salon area, communicating replenishment needs as necessary.
- Participate in Salon events, including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
- Assist in other areas of the store as needed, sharing product knowledge and answering questions to provide a seamless customer experience.
- Collaborate with co-workers to create a positive work environment and assist in training new associates.
Requirements:
- Training and certification will be provided to perform ear piercing services.
- Ability to adapt to changing business needs and priorities.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
