Medical Equipment Specialist

4 days ago


Apple Valley, Minnesota, United States Rotech Healthcare Full time
Job Summary

We are seeking a dedicated Patient Service Technician to join our team at Rotech Healthcare Inc. As a Medical Equipment Specialist, you will be responsible for delivering and setting up equipment at patient addresses, educating patients and caregivers on safe use and maintenance, and assisting with quality improvement programs.

Estimated Salary: $45,000 - $65,000 per year (based on location and experience)

About Rotech Healthcare Inc.

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Responsibilities:

  • Deliver and set up equipment at patient addresses
  • Educate patients and caregivers on safe use and maintenance of delivered items
  • Assist with implementation of quality improvement programs to meet company and JCAHO standards
  • Communicate with supervisors regarding vehicle problems or conditions that may compromise safe operations
  • Complete shipping papers when transporting hazardous materials in accordance with Rotech policy and procedures
  • Develop and maintain working knowledge of current HME products and services offered by the company, as well as all applicable governmental regulations
  • Perform other duties as assigned

Requirements:

  • High school diploma or GED equivalent required; related work experience preferred
  • Valid driver's license in state of residence with a clean driving record required
  • Ability to lift and carry office equipment, as well as deliver and transport patient equipment
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team

Benefits:

  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt hourly positions based on business needs
  • Commission for account executives
  • Fixed and variable rate car reimbursement for area managers and account executives
  • Employee discount program
  • Employee recognition program
  • Bonus and incentive opportunities
  • Mileage reimbursement (when applicable)
  • Telephone reimbursement (when applicable)
  • EAP
  • 401k
  • Medical, prescription, dental, and vision insurance
  • HSA and FSA/dependent care FSA
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo diabetes and high blood pressure programs
  • Healthcare Bluebook and RX Savings solutions programs
  • HEPB and TB vaccinations


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