Medical Equipment Specialist

3 weeks ago


Apple Valley, Minnesota, United States Rotech Healthcare Full time

About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Our team is dedicated to delivering exceptional customer service and ensuring that our patients receive the highest quality care.

Job Summary

We are seeking a skilled Customer Service Technician to join our team. As a key member of our delivery team, you will be responsible for delivering, setting up, and maintaining medical equipment, oxygen, and supplies to patients' homes. You will also provide excellent customer service over the phone and in-person, answering patient questions and resolving any issues that may arise.

Essential Job Duties and Responsibilities
  • Deliver, set up, and maintain medical equipment, oxygen, and supplies to patients' homes
  • Provide excellent customer service over the phone and in-person
  • Assist with updating respiratory grid
  • Available for on-call assignments as needed
  • Complete all necessary delivery forms and paperwork
Qualifications

To be successful in this role, you must have:

  • A high school diploma or equivalent
  • One year of related work experience
  • Experience with medical equipment, preferred
  • Medical terminology, preferred
  • The ability to lift and carry office equipment
  • The ability to sit, walk, stand, talk, and listen for extended periods

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional care, we encourage you to apply.



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