Customer Service Representative

1 week ago


Norfolk Virginia, United States Virginia Oncology Associates Full time

Job Summary:

Virginia Oncology Associates, a leading healthcare organization, is seeking a skilled Customer Service Representative to support our office in Norfolk. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and callers.

Key Responsibilities:

  • Courteously and efficiently answer all incoming calls and connect callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner.
  • Directs callers immediately to clinical staff as necessary.
  • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
  • Provides a pleasant and helpful phone contact for callers.
  • Responsible for opening and closing the switchboard.
  • Responsible for the in-house paging system.
  • Performs clerical duties as assigned to maintain workflow in the department.

Requirements:

  • High school diploma or equivalent required.
  • Minimum five years office experience, preferably in a medical setting.


  • Norfolk, United States Sanitary Linen Service, Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for a Part Time inside Customer Service Representative. Candidate must be outgoing, dependable...


  • Norfolk, United States Sanitary Linen Service, Inc. Full time

    JOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for a Part Time inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated...


  • Norfolk, United States Sanitary Linen Service, Inc. Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for a Part Time inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated...


  • Norfolk, Virginia, United States Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused Customer Experience Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.Key ResponsibilitiesMeet and greet customers in a professional and friendly...

  • Customer Service

    1 week ago


    Virginia Beach, United States Liberty Tax Service Full time

    Take customer calls - provide accurate, satisfactory answers to their queries and concerns. De-escalate issues involving dissatisfied customers, offer patient assistance and support. Call clients and potential customers and aid in scheduling appointm Customer Service, Support, Representative, Service, Accounting, Retail, Customer


  • Norfolk, United States Essential Personnel Inc Full time

    Are you a customer service-oriented individual with excellent communication skills? If so, we have an exciting opportunity for you! We are seeking a dedicated Customer Service Representative. The ideal candidate will have a strong ability to assess c Customer Service Representative, Customer Service, Account Manager, Representative, Retail, Staffing


  • Virginia, United States Nipper Electric Inc Full time

    Customer Service Rep 593 S BIRDNECK RD VIRGINIA BEACH, VA 23451 We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is...


  • Virginia Beach, United States Liberty Tax Service Full time

    The Chat CSR position is the front-line support position for Complete Tax (formerly Ebuzz). They help support our customers (3rd party sales representatives) using chat software; answer incoming chat requests regarding the in-house tax software and g Customer Service Representative, Customer Service, Software, Tax, Sales Representative, Representative,...


  • Norfolk, United States American President Lines Full time

    Customer Service Representative Position Summary: This position will help provide information and solutions to assist customers with importing and exporting their shipments. The representative will assist with handling phone calls and customer requests via email expediting all customer complex and simple issues by quickly resolving to reduce service failures...


  • Norfolk, United States Strategic Data Systems Full time

    Customer Service Representative Little Creek, VA – Joint Expeditionary Base On-Site Position Compensation: $ 17.52/hr - $ 21.63/hr (Depending on Benefit Selection) 24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Military Sailors and their families? If the answer is yes, then we have a great...


  • Norfolk, Virginia, United States Dominion Energy Full time

    Job Summary:This intermediate level position provides excellent customer service skills and represents Dominion Energy as the central point of contact for the company's Customer Contact Operations Center. Under general supervision and proficient degree of efficiency, the Customer Contact Specialist II will be responsible for:Providing exceptional customer...


  • Norfolk, United States The Specialty Companies Full time

    Do you want to be a part of an awesome, collaborative team that truly cares about serving others? We are looking for an exceptional Customer Service Representative who loves helping people, has a strong work ethic, is a quick learner, and is highly organized! This person provides great service to our customers by answering inquiries about our products and...


  • Norfolk, Virginia, United States Chi-Chack LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:Chi-Chack LLC is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional...


  • Norfolk, United States The Specialty Companies Full time

    Job DescriptionJob DescriptionDo you want to be a part of an awesome, collaborative team that truly cares about serving others? We are looking for an exceptional Customer Service Representative who loves helping people, has a strong work ethic, is a quick learner, and is highly organized! This person provides great service to our customers by answering...


  • Norfolk, United States U-Haul Full time

    Location: 7448 N Military Hwy, Norfolk, Virginia 23518 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Norfolk, United States Performance Collision Centers Full time

    **Customer Service Representative** November 20, 2020 by **Job Title: Customer Service Representative Location: Norfolk, VA** Performance Collision Centers 2020-11-20 Performance Collision Centers is one of the fastest-growing collision repair company on the east coast. We want to exceed our customers expectations with a simple, worry-free, top-notch...


  • Norfolk, United States U-Haul Full time

    Location: 7448 N Military Hwy, Norfolk, Virginia 23518 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Norfolk, Virginia, United States City of Norfolk, VA Full time

    About the RoleThe City of Norfolk, VA is seeking a highly skilled and customer-focused Account Representative to join our Water Accounts Division.Key Responsibilities:Provide exceptional customer service in a high-volume inbound call center and customer lobby environment.Process and manage customer accounts with accuracy and efficiency.Respond to customer...


  • Virginia, United States Frankston Packaging Full time

    Our Customer Service Representative position(s) is to support the sales effort by acting as a conduit between internal and external customers. This is achieved through processing customer orders and requests, and managing all facets of customer orders from initiation through invoicing. Job Duties Process customer orders by creating the necessary...


  • Norfolk, United States Government Employees Insurance Company Full time

    Customer Service Representative – Virginia Beach, VA Salary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Virginia...