Client Relationship Manager

4 weeks ago

Hamtramck, Michigan, United States Competitive Wedge Full time

Client Relationship Manager

Department: NorCal & SoCal Office

Supervisor: Local Specific

Classification: Exempt

Hours: Monday through Friday (Occasional weekend work may be required) (Flexible)

Compensation Package: Competitive salary, Bonus incentive program, Car allowance, Company phone, Medical, Dental, Vision, Life insurance, 401K.

Position Overview
Provide guidance to technical and administrative personnel throughout the project management lifecycle while collaborating closely with the executive team to ensure alignment with client expectations. The daily responsibilities of the Project Manager encompass, but are not limited to, the following:

  • Serve as the primary contact between clients and the executive team
  • Develop proposals and financial plans for projects
  • Create project drawings, plans, and specifications (Senior Project Manager)
  • Draft final reports for completed projects
  • Conduct revenue forecasting (Senior Project Manager)
  • Participate in meetings with potential and existing clients and perform site assessments
  • Initiate new projects and quotes in WorkflowMax
  • Establish project files using various office software systems
  • Input project data into Excel tracking sheets and electronic files
  • Oversee project budgets (Senior Project Manager)
  • Manage 'Work in Progress' (WIP) in WorkflowMax
  • Handle billing and collection of overdue receivables
  • Train new field technicians
  • Review and approve time entries of field technicians (Senior Project Manager)
  • Supervise the quality of work performed by field technicians (Senior Project Manager)
  • Conduct quarterly and annual evaluations of field technicians (Senior Project Manager)
  • Engage with various laboratory personnel
  • Monitor field equipment and supplies to ensure optimal functionality and availability

Required Qualifications:

  • Certified Asbestos Consultant (CAC) with CDPH certification or Professional Geologist (PG)
  • 5 years of demonstrated project management experience in a relevant field (e.g., hazardous material abatement, construction management, geology, architecture)
  • Exceptional verbal and written communication abilities
  • Willingness to travel as needed (may include overnight stays)
  • Proficient in Microsoft Office Suite
  • Maintain technical certifications in accordance with industry standards
  • Participate in required technical training as per industry standards

Desired Qualifications:

  • Bachelor's degree in Industrial Hygiene, Health and Safety, or a related discipline
  • Established network of soil clients or experience in soil testing

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