Automotive Service Team Member

4 days ago


Whittier, California, United States Quality Car Care Full time

We are seeking a highly skilled Automotive Service Writer to join our team at Quality Car Care. As a key member of our service department, you will be responsible for providing exceptional customer service, communicating with customers and technicians, and ensuring that all services are completed efficiently and effectively.

About the Role

This is a full-time position, working 5-6 days per week. You will be required to have strong communication skills, a minimum of 5 years' experience in the automotive industry, and a clean driver's license. Spanish speaking is a plus, but not required.

Key Responsibilities
  • Provide excellent customer service, answering phone calls and greeting customers in a friendly and professional manner.
  • Write up estimates and obtain customer approvals.
  • Order parts and communicate with technicians to ensure efficient service delivery.
  • Explain work completed and provide recommendations to customers.
  • Complete transactions and maintain accurate records.
Benefits

This is an hourly wage position, with opportunities for overtime and bonuses. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply.



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