Loss Prevention Specialist

2 weeks ago


Los Angeles, California, United States Neiman Marcus Full time
Job Summary

Neiman Marcus Group is seeking a skilled Loss Prevention Investigator to join our team. As a Loss Prevention Investigator, you will play a critical role in protecting our company assets, including people, property, and information systems.

Key Responsibilities

  • Conduct thorough investigations into employee dishonesty, credit fraud, workplace violence, accidents, and other incidents.
  • Respond to emergency situations, such as medical, fire, weather, and security-related incidents.
  • Interact with law enforcement agencies and emergency service personnel as needed.
  • Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards, and Safety.
  • Identify authorized personnel entering the facility using access control systems, issue visitor passes, and maintain sign-in logs.
  • Perform interior and exterior patrols of the facility to prevent and detect security breaches, safety hazards, and ensure security of doors, gates, trailers, etc.

Requirements

  • Maintain a professional demeanor and appearance at all times.
  • Strong interpersonal and communication skills with associates, visitors, and vendors.
  • Excellent written communication skills and proficiency with standard office applications, such as Excel, Word, PowerPoint.
  • Strong conflict resolution and de-escalation skills, with the ability to perform well under pressure.
  • Ability to operate safety and security equipment, including handheld radios, fire extinguishers, fire protection systems, video surveillance systems, burglar alarm systems, electronic access control systems, flashlights, and physical restraint devices.
  • Must be available to work flexible hours, including days, overnights, weekends, and holidays.

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

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