Customer Service Representative

2 weeks ago


Dublin, California, United States Volvocarswalnutcreek Full time
Join Volvo Cars Dublin Team

We are seeking a highly skilled and motivated Cashier/Receptionist to join our team at Volvo Cars Dublin. As a key member of our team, you will be responsible for providing exceptional customer service, handling phone calls, and ensuring a smooth and efficient experience for our customers.

Key Responsibilities:

  • Answer dealership group phones and greet and receive prospects and customers
  • Direct customers to the correct department and notify the appropriate person that a customer is waiting
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming sales appointments

Requirements:

  • Excellent listening and communication skills
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver's license and clean driving record

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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