Customer Service Representative

1 week ago


Chicago, Illinois, United States EXPERIENCE GROUP INC Full time
{"title": "Concierge", "description": "About The Experience Group

We specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. Our expertise spans various sectors, including Office, Retail, Hotel, Event Venue, and Multi-Family spaces.

Position Overview

As a Concierge, you will provide exceptional customer service to our clientele, shoppers, and visitors. Your primary objective is to ensure a seamless and enjoyable shopping experience while exceeding customer expectations and enhancing overall satisfaction.

Key Responsibilities:
  • Customer Service Excellence: Provide assistance, information, and guidance to shoppers and visitors in areas such as texting, wayfinding, recommendations, and reservations.
  • Customer Engagement: Warmly greet and welcome shoppers and visitors, providing information about store locations, product offerings, promotions, and special events.
  • Visitor Assistance: Assist shoppers and visitors with inquiries, directions, recommendations, and other requests to enhance their center experience.
  • Problem Resolution: Assist in the timely resolution of customer complaints or issues while maintaining a positive, professional, and welcoming atmosphere.
  • Promotions and Events: Support promotional activities, events, and special programs to engage visitors and enhance their center experience.
  • Maintaining Facilities: Maintain the cleanliness and appearance of the concierge desk and surrounding areas.
Qualifications:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service, hospitality, retail, or related role preferred.
  • Skills: Good communication and interpersonal skills, familiarity with Microsoft Office Suite and customer service management software.
  • Physical Requirements: Remaining in a stationary position, often standing or sitting for prolonged periods, adjusting or moving objects up to 25 pounds in all directions, walking short to moderate distances frequently, navigating stairs, elevators, and escalators safely.
", "lang_code": "en-US"}

  • Chicago, Illinois, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely communication with customers and vendors.Key...


  • Chicago, Illinois, United States United Service Companies Full time

    Job SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...


  • Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...


  • Chicago, Illinois, United States Qonten Full time

    Job Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...


  • Chicago, Illinois, United States Dan Ray - State Farm Agent Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Dan Ray - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team...


  • Chicago, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction with our...


  • Chicago, Illinois, United States Sun Technologies Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage large volumes...


  • Chicago, Illinois, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Description": "Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key...


  • Chicago, Illinois, United States Compass Group, North America Full time

    Job Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining...


  • Chicago, Illinois, United States Discover Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...


  • Chicago, Illinois, United States Beacon Hill Staffing Group Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Beacon Hill Staffing Group. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with inquiries, troubleshooting issues, and providing outstanding service. This is an excellent...


  • Chicago, Illinois, United States Health Care Service Corporation Full time

    About the RoleThis position is responsible for providing exceptional customer service to members and physicians through phone and written inquiries. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to resolve issues in a prompt and accurate manner.Key ResponsibilitiesRespond...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a leading pizza delivery company with a passion for serving our customers. Our team members play a vital role in ensuring our customers receive the best possible service.Job SummaryWe're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...


  • Chicago, Illinois, United States Bunzl Distribution USA Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bunzl Distribution USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner,...


  • Chicago, Illinois, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • Chicago, Illinois, United States Bunzl Distribution USA Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bunzl Distribution USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner,...


  • Chicago, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...


  • Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, answering questions, and making...


  • Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also have the opportunity to gain entry-level management experience by leading...