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Service Center Associate

2 months ago

Redding, California, United States PTC of Tennessee, LLC Full time

Job Title: Service Shop Assistant at PTC of Tennessee, LLC

PTC of Tennessee, LLC is a growing enterprise committed to excellence in the commercial vehicle sector. Our operations encompass a network of dealerships, providing top-tier brands and services to our clientele. We believe in investing in our workforce to achieve our goal of becoming a leading player in the industry.

I. General Job Overview

The Service Shop Assistant plays a vital role in ensuring the smooth operation of our service facility. This position involves various responsibilities that contribute to the overall efficiency of the service shop, including maintenance tasks, vehicle cleaning, and assisting with customer deliveries.

  • Transport parts and tools to technicians within the service area from the Parts Department.
  • Collect parts from external suppliers when they are not available in-house.
  • Maintain cleanliness and organization in the service shop, including landscaping and minor repairs.
  • Follow safe driving practices and comply with all legal regulations.

II. Minimum Qualifications

  • Must be at least 18 years of age.
  • Possess a valid driver's license with a clean driving history.

III. Desired Qualifications

  • Hold a valid Commercial Driver's License and maintain a clean driving record.
  • High school diploma, GED, or one year of relevant experience.
  • Exhibit strong customer service abilities.
  • Reliable team player with a positive demeanor.

IV. Mental Capability Requirements

  • Comprehension: Ability to grasp complex issues and consider alternative solutions.
  • Organization: Skill in prioritizing tasks effectively.
  • Reasoning & Decision Making: Capable of making significant decisions and assessing their outcomes.
  • Communication: Ability to articulate ideas clearly and effectively.
  • Mathematics: Proficient in analyzing numerical data for reporting purposes.

V. Physical Demands and Work Environment

This position requires physical activity and adaptability to various work conditions. Tasks may include lifting and moving objects of different weights and working in potentially noisy or hazardous environments.

VI. Common Expectations of Performance for all Employees

  • Promote a workplace culture based on trust and respect.
  • Engage regularly with management to improve performance and meet goals.
  • Propose enhancements to increase job efficiency.
  • Support ongoing improvement initiatives for organizational growth.
  • Mentor colleagues and recognize their contributions.

Company Loyalty and Ethical Standards

  • Comply with company policies and ethical guidelines.
  • Support management decisions that align with company objectives.
  • Remain receptive to new ideas and prioritize the organization's best interests.
  • Make informed choices that contribute to the long-term success of the company.

We are an Equal Opportunity Employer

PTC of Tennessee, LLC values diversity and inclusivity, striving to create a dynamic workplace that enhances performance for the benefit of our communities. We are dedicated to providing equal employment opportunities and encourage individuals from diverse backgrounds to consider joining our team.

Salary: $26.00 Hourly