Eye Care Specialist

4 days ago


Albany, New York, United States EssilorLuxottica Full time
Job Title: EyeCare Advisor- Patient Care

Job Summary:

LensCrafters is seeking a highly skilled and compassionate EyeCare Advisor to join our team. As an EyeCare Advisor, you will be responsible for delivering exceptional patient care and ensuring that every customer receives the highest quality optometric care.

Key Responsibilities:

  • Provide exceptional patient care and ensure that every customer receives the highest quality optometric care.
  • Deliver the LensCrafters Experience by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors.
  • Perform all pre-examination testing with accuracy and attention to detail.
  • Utilize clinical and product knowledge to provide coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory.
  • Provide clinical support to the Optometrist as needed.

Requirements:

  • High School graduate or equivalent.
  • Strong customer service skills (internal and external).
  • Knowledge of current fashion trends.
  • Strong communicator and listener.
  • Problem solving ability.
  • Familiarity with cash register, computers, and calculators.
  • Organization skills.
  • Sales skills.
  • Strong basic math skills.
  • Knowledge of office and store merchandise.

Preferred Qualifications:

  • Previous experience in customer service, retail, and/or optical.
  • Strong interpersonal skills.

Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer:

LensCrafters is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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