Customer Service Representative
3 days ago
Carter's/OshKosh Bgosh is a leading manufacturer of infant and toddler clothing. We have been in business for over 150 years and have a strong reputation for quality and style.
We operate over 1,000 stores across North America and have a significant online presence. Our products can be found in major retailers like Walmart and Target, as well as on our e-commerce platform at www.carters.com.
We pride ourselves on being a diverse and inclusive workplace and offer competitive salaries and benefits packages to our employees.
About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience.
You will be working in a fast-paced retail environment, interacting with customers, processing transactions, and maintaining a clean and organized store. You will also be involved in visual merchandising, replenishing stock, and executing promotional events.
The estimated salary for this role is $42,000 - $52,000 per year, depending on experience. Benefits include health insurance, mental health benefits, a discount on our products, and opportunities for professional development.
Responsibilities- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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