Customer Service Specialist
3 weeks ago
We are seeking a dedicated Customer Service Specialist to join our team at Conduent State & Local Solutions, Inc. in Newark, NJ.
About the Role:
- This is a full-time position with benefits starting on day one, including paid holidays.
- The hourly rate for this position is $16.50/hr, with opportunities for bilingual candidates to earn an additional $1/hr.
- We offer paid training and a great work environment.
Key Responsibilities:
- Answering calls and providing product information to customers.
- Responding to customer inquiries and resolving issues efficiently.
- Maintaining accurate records and submitting research requests as needed.
- Collaborating with other teams to ensure seamless operations during peak periods or absences.
What We're Looking For:
- A strong work ethic and effective communication skills.
- The ability to convey complex information clearly and concisely.
- A willingness to learn and adapt to new technologies and processes.
- Experience in customer service or a related field.
Benefits:
- Competitive hourly rate of $16.50/hr.
- Paid holidays and vacation time.
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