Customer Service Specialist

3 weeks ago


Newark, New Jersey, United States Conduent State & Local Solutions, Inc Full time

We are seeking a dedicated Customer Service Specialist to join our team at Conduent State & Local Solutions, Inc. in Newark, NJ.

About the Role:

  • This is a full-time position with benefits starting on day one, including paid holidays.
  • The hourly rate for this position is $16.50/hr, with opportunities for bilingual candidates to earn an additional $1/hr.
  • We offer paid training and a great work environment.

Key Responsibilities:

  1. Answering calls and providing product information to customers.
  2. Responding to customer inquiries and resolving issues efficiently.
  3. Maintaining accurate records and submitting research requests as needed.
  4. Collaborating with other teams to ensure seamless operations during peak periods or absences.

What We're Looking For:

  • A strong work ethic and effective communication skills.
  • The ability to convey complex information clearly and concisely.
  • A willingness to learn and adapt to new technologies and processes.
  • Experience in customer service or a related field.

Benefits:

  • Competitive hourly rate of $16.50/hr.
  • Paid holidays and vacation time.


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