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Customer Engagement Specialist

2 months ago

Malta NY, United States TTEC Full time

Join Our Team as a Customer Engagement Specialist

At TTEC, we believe in the power of human connection. As a Customer Engagement Specialist, you will play a crucial role in enhancing customer interactions and ensuring their satisfaction.

Your Responsibilities:

  • Provide exceptional support to customers, addressing their inquiries and concerns with empathy and efficiency.
  • Utilize your product knowledge to guide customers in making informed decisions.
  • Leverage technology to streamline communication and enhance the customer experience.

What We Offer:

  • A collaborative and inclusive work environment that values diversity.
  • Opportunities for professional growth through extensive training and development programs.
  • A comprehensive benefits package that may include paid time off, educational assistance, and wellness incentives.

At TTEC, we are committed to your success and well-being. From your initial training to ongoing support, we ensure you have the resources needed to thrive in your role.

Join us in our mission to deliver outstanding customer experiences powered by a blend of technology and compassion. Together, we can make a difference.

TTEC is proud to be an equal opportunity employer, fostering a diverse workforce that reflects the communities we serve.