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Patient Care Technician
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Patient Care Technician
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Patient Care Facilitator
2 months ago
We are seeking a skilled Patient Advocate to facilitate and promote continuous quality improvements in the delivery of patient care. The ideal candidate will maintain active interfaces between internal and external customers, maintain a data system of customer issues, and protect patient rights.
Key Responsibilities:- Maintain active interfaces between internal and external customers to identify areas for improvement
- Maintain a data system of customer issues to inform quality improvement initiatives
- Protect patient rights and advocate on behalf of patients and families
- Provide staff education to improve patient satisfaction
- Minimum two years of experience in an environment where conflict resolution skills were utilized to manage complex communications, difficult persons and situations
- Facilitating the conversion of diverse opinions/thoughts preferred
Sentara offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and a 401(k) plan.
Our Culture:We value diversity, inclusion, and belonging, and strive to create a workplace that reflects the communities we serve.