Customer Experience Liaison Specialist

7 days ago


La Crosse, Wisconsin, United States Trane Technologies, plc Full time

About the Role:

This position is part of a broader team responsible for providing exceptional support to the field sales organization. The Customer Services Coordinator role plays a crucial role in ensuring timely and accurate customer visit coordination, personnel assignments, and product resolution support.

Responsibilities:

  • Collaborate with the field sales organization to provide consistent and reliable customer service
  • Assign tasks and responsibilities to ensure efficient use of resources
  • Support product and complaint resolution efforts
  • Communicate effectively with various stakeholders, including customers, internal teams, and leadership

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Familiarity with customer relationship management software

What We Offer:

A competitive salary of approximately $65,000 per year, depending on location and experience. As a valued member of the Trane Technologies team, you can expect a comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment that supports your well-being and success.



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