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Private Client Associate I

2 months ago


Johnston, United States Citizens Full time

Job Summary

Citizens Private Bank is seeking a highly skilled and experienced Private Client Associate I to join our team. As a key member of our Wealth Management division, you will be responsible for providing exceptional client service and support to high-net worth individuals and ultra-high net worth clients.

Key Responsibilities

  • Develop and maintain strong relationships with clients, providing personalized service and support to meet their financial needs.
  • Provide portfolio management support, financial planning assistance, and account administration to clients.
  • Communicate effectively with clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Support the on-boarding process for new client relationships, new account applications, and meeting Anti-Money Laundering (AML) requirements.
  • Assist clients with requests related to all aspects of their relationship with Citizens, including account administration, transaction support, research requests, and more.
  • Work collaboratively with our team of advisors and specialized members to resolve daily client needs and provide top-tier service.
  • Provide resources to advisors for the sales process and other administrative client and prospect needs, as requested.

Requirements

  • Experience working with high-net worth individuals and/or relationship managers is preferred.
  • Excellent organizational and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Excellent client service and communication skills, with a focus on providing exceptional service to clients.
  • Strong attention to detail and accuracy, with the ability to maintain confidentiality and handle sensitive information.
  • Tech-savvy and able to work on multiple systems simultaneously.
  • 2+ years' experience in financial services performing investment/client support in a Private Wealth or Private Bank division of a bank is preferred.
  • Bachelor's Degree is preferred.

Work Environment

  • Hours per Week: 40
  • Work Schedule: Monday - Friday