Behavioral Health Case Manager

2 weeks ago


Alexandria, Virginia, United States Neighborhood Health Full time
Job Summary

Neighborhood Health is seeking a skilled Behavioral Health Case Manager to join our team. As a key member of our interdisciplinary team, you will provide targeted case management services to patients with complex behavioral health needs and comorbid chronic diseases.

Key Responsibilities
  • Provide active follow-up on referrals to community partners, ensuring timely linkage to care.
  • Support patients in completing written forms required by systems of care to obtain services.
  • Identify unmet needs related to social determinants of health and provide assistance in obtaining needed resources.
  • Provide follow-up safety check-ins for patients experiencing suicidal ideation or other acute exacerbations of behavioral health symptoms.
  • Facilitate communication with emergency providers, share relevant clinical information, and obtain outcome information from partner agencies.
  • Establish and maintain communication with other individuals involved in patient care.
  • Implement and enforce Neighborhood Health policies and procedures, including HIPAA, facility operations, and OSHA.
Requirements
  • Bachelor's degree plus 2 years relevant experience, or Master's degree, in Social Work, Public Health, or Health Administration.
  • Bilingual fluency in Spanish required.
  • 2-3 years direct experience working in a healthcare or community-based social service setting.
  • Experience within a primary care environment, preferably with a Federally Qualified Health Center.
  • Excellent interpersonal communication skills and ability to work effectively with a diverse workforce and patient population.


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