Assistant Store Manager
3 days ago
The Assistant Manager plays a crucial role in supporting the Store Manager in overseeing all aspects of store operations, ensuring compliance with company policies and procedures. This includes providing leadership, guidance, and training to store staff, as well as assuming responsibility for store operations in the absence of the Store Manager.
Key Responsibilities- Ensure the safety and well-being of employees and customers
- Create an exceptional customer shopping experience
- Maintain and reinforce current service level standards
- Provide service training and leadership to staff members
- Manage customer issues with a sense of urgency and satisfaction
- Process POS terminal transactions in accordance with policy and procedure
- Manage inventory control, including shipping and receiving, price management, and conducting physical inventory
- Oversee sales floor merchandising and visual presentation, including merchandise placement, sales floor maintenance, and promotional event directions
- Manage payroll control, including scheduling, payroll budget compliance, and time and attendance
- Develop and train direct reports, utilizing available training tools and reinforcing operational standards
- Contribute to loss prevention efforts, adhering to company policies and procedures
The Assistant Manager will work closely with customers, sales associates, store management, district/ regional managers, store operations, and training personnel.
Requirements- Approved background check
- Effective verbal and written communication skills
- Managerial and organizational skills
- Strong interpersonal skills for customer and employee interactions
- Strong visual merchandising skills
- Working knowledge of footwear, accessories, and shoe care
- Basic mathematical skills
- Knowledge of corporate and store operations policies and procedures
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