Customer Service Representative

4 weeks ago


Brookhaven, New York, United States Jobsultant Solutions Full time

About the job: Customer Service Assistant (Remote)

We are seeking a dedicated and empathetic Customer Service Assistant to join our member services team. As a key member of our team, you will be responsible for digitally engaging with members and providing exceptional customer service via phone, chat, and email.

This role focuses on assisting members with their healthcare needs, offering education and guidance to help them understand their benefits and find the right provider. You will become an expert on our product, operations, and member needs, and will be an advocate for our company's mission to improve the healthcare system.

Responsibilities will include:

  • Providing amazing service to our members via phone, chat, and email
  • Following best practices for handling member inquiries and suggesting improvements as necessary
  • Maintaining a high level of organization within our platform and tools
  • Relaying member feedback to our product and operations teams to improve our solution
  • Triage and escalating complex and urgent member care needs
  • Maintaining a working and detailed knowledge of employer and insurance health benefits

The ideal candidate has:

  • A bachelor's degree
  • Passion for helping people solve their problems, with the ability to think creatively and empathetically
  • Excellent written and verbal communication skills
  • A high level of process orientation, digital organization, and resourcefulness
  • Desire to work in a rapidly evolving business environment

We are looking for a team player who is passionate about delivering exceptional customer service and making a positive impact on our members' lives. If you are a motivated and empathetic individual who is looking for a challenging and rewarding role, we encourage you to apply.



  • Brookhaven, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working with...


  • Brookhaven, United States Cornerstone Building Brands Full time

    Cornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...


  • Brookhaven, United States Cornerstone Building Brands Full time

    Cornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...


  • Brookhaven, United States Cornerstone Building Brands Full time

    Cornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions / Reeds Metals store in Brookhaven, MS. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service focused, handling customer...


  • Brookhaven, Pennsylvania, United States Walgreens Full time

    Key Responsibilities:• Deliver exceptional customer service, ensuring a distinctive and delightful experience for every customer.• Register sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout service.• Recommend items for sale to customers and suggest trade-up and/or companion items to enhance...


  • Brookhaven, Georgia, United States Walgreens Full time

    Job Summary:As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer service and providing a distinctive and delightful experience for our customers. You will work closely with our pharmacists to assist with prescription processing, customer inquiries, and other tasks as needed.Key Responsibilities:...

  • PT Service Associate

    4 weeks ago


    Brookhaven, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Service Associate will provide exceptional customer service to our customers while performing various tasks such as bagging items, restocking shelves, and maintaining a clean store environment. Key Responsibilities* Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and...

  • PT Cashier

    4 weeks ago


    Brookhaven, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Cashier role at The GIANT Company is a dynamic opportunity to provide exceptional customer service and support the success of our stores. As a PT Cashier, you will be responsible for scanning and/or entering numbers on the register, lifting and moving goods, making change, and bagging orders. You will also be involved in special projects as...


  • Brookhaven, United States Grant Nations - State Farm Agent Full time

    Position Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents...


  • Brookhaven, United States DMC Atlanta Full time

    Sales Account Representative - Entry Level Opportunity!Sales are the basis of all business, that's why we start our training in sales. Ultimately, we're looking for an ambitious and motivated individual to progress from sales to running one of our locations.We will take someone and teach them sales i.e. the basis of all business, and from there we will teach...


  • Brookhaven, Georgia, United States Cintas Full time

    About the RoleCintas Corporation is seeking a highly motivated and results-driven Territory Sales Representative to join our team. As a key member of our sales team, you will be responsible for managing and growing customer accounts in the Rental Division.Key ResponsibilitiesManage and grow customer accounts in the Rental DivisionDrive a truck along an...


  • Brookhaven, Georgia, United States Peak Technologies Full time

    Job OverviewPeak Technologies is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service and support to our customers, ensuring that their equipment is functioning properly and efficiently.Key ResponsibilitiesInstall, maintain, and repair electro-mechanical...

  • Service Associate

    4 days ago


    Brookhaven, United States The GIANT Company Full time

    Address: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848) At The GIANT Company we‘re committed to making our stores and facilities better every day for our team members, customers, and communities. It‘s our secret recipe for success and it guides everything we do. We put our customers first, do what‘s right, win together,...

  • Service Associate

    4 days ago


    Brookhaven, United States The GIANT Company Full time

    Address: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848) At The GIANT Company we‘re committed to making our stores and facilities better every day for our team members, customers, and communities. It‘s our secret recipe for success and it guides everything we do. We put our customers first, do what‘s right, win together,...


  • Brookhaven, Mississippi, United States Mondelez International Full time

    Job DescriptionAs a Part Time Nabisco Merchandiser with Mondelēz International, you will be responsible for merchandising Nabisco products in retail stores. Your primary goal will be to ensure that our products are well-represented on store shelves and that our customers have a positive experience with our brand.Key Responsibilities:Represent Mondelēz...

  • PT Service Associate

    3 months ago


    Brookhaven, United States The GIANT Full time

    Address: USA-PA-Brookhaven-4930 Edgemont Avenue Store Code: GC - Store Mgrs (5004848)At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make...

  • Assistant Manager

    3 weeks ago


    Brookhaven, United States BUFFALO , INC. Full time

    Convenience Store Assistant Manager We are looking for a highly motivated individual to join our team! Your responsibilities will consist of, but not limited to: Welcoming customers Register transactions on a POS system Cash handling Lottery handling Stocking tobacco Cleaning around registers Stocking coolers, fountain area, and shelf goods Cleaning...


  • Brookhaven, Georgia, United States LHC Group Full time

    Hospice Sales Role OverviewWe are seeking a skilled Hospice Sales Representative to join our team at LHC Group. As a Hospice Sales Representative, you will be responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set...

  • Driver Helper

    2 weeks ago


    BROOKHAVEN, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Wireless Sales Pro

    6 months ago


    Brookhaven, United States Acosta Full time

    Wireless Sales Pro General Information Company: PRE-US Location: BROOKHAVEN, Mississippi, 39601 Ref #: 70337 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements Premium Retail Services operates wireless locations in more than 1,200 Wireless Retail outlets with a dedicated sales team of more...