Bilingual Quality Assurance Specialist
3 days ago
We are seeking a highly skilled and compassionate Bilingual Quality Assurance Specialist to join our team at Ambercare. As a key member of our senior services team, you will play a vital role in ensuring the highest quality of care for our clients.
Key Responsibilities:
- Conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides
- Assess client needs and ensure existing care plans are adequate
- Collaborate with clients, caregivers, and healthcare professionals to ensure seamless care delivery
- Maintain accurate records and reports to ensure compliance with regulations and standards
- Participate in continuous quality improvement initiatives to enhance care services
Requirements:
- Minimum 3 years' experience in senior services or related social service field
- CNA certificate and license preferred; or similar training
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Reliable transportation, valid driver's license, and insurance for travel within the branch service areas
- Bilingual skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
Apply today to join our team and make a difference in the lives of our clients
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