Bilingual Quality Assurance Specialist

3 days ago


Albuquerque, New Mexico, United States Ambercare Full time
Job Overview

We are seeking a highly skilled and compassionate Bilingual Quality Assurance Specialist to join our team at Ambercare. As a key member of our senior services team, you will play a vital role in ensuring the highest quality of care for our clients.

Key Responsibilities:

  • Conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides
  • Assess client needs and ensure existing care plans are adequate
  • Collaborate with clients, caregivers, and healthcare professionals to ensure seamless care delivery
  • Maintain accurate records and reports to ensure compliance with regulations and standards
  • Participate in continuous quality improvement initiatives to enhance care services

Requirements:

  • Minimum 3 years' experience in senior services or related social service field
  • CNA certificate and license preferred; or similar training
  • Strong interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Reliable transportation, valid driver's license, and insurance for travel within the branch service areas
  • Bilingual skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Apply today to join our team and make a difference in the lives of our clients



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