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Asset Protection Professional

2 months ago

Raleigh, North Carolina, United States Home Goods Full time

Job Summary:

As a Loss Prevention Detective at HomeGoods, you will play a critical role in maintaining a secure and honest work environment. Your primary responsibilities will include:

  • Adhering to established shoplifter guidelines and policies to ensure a safe and secure shopping experience for customers.
  • Providing exceptional customer service to internal and external customers, responding to their needs and concerns in a prompt, courteous, and knowledgeable manner.
  • Maintaining a culture of honesty and integrity by promoting a work environment that values ethics and transparency.
  • Observing and deterring any acts of dishonesty from outside sources, taking proactive measures to prevent losses and protect company assets.

Key Responsibilities:

  • Conducting thorough investigations into incidents of shoplifting and other forms of dishonesty.
  • Collaborating with colleagues to share knowledge and best practices in loss prevention and asset protection.
  • Staying up-to-date with industry trends and developments in loss prevention and asset protection.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and management.
  • Ability to work independently and as part of a team to achieve common goals.
  • Strong analytical and problem-solving skills to investigate and resolve incidents of dishonesty.