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Retail Team Member

1 month ago

Brentwood, Tennessee, United States Twice Daily Full time

About Us

At Twice Daily, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.

We are continuing to build out an amazing family of Team Members and we want you to be the face of our company. We have been recognized as a top employer for the last 6 years in a row, so we want you to help us keep the streak alive.

Benefits & Perks:

  • Weekly Pay w/Daily Pay Option
  • Same Day Start
  • 401K Matching
  • Affordable Healthcare Insurance
  • Paid Training
  • PTO for All
  • Healthy Meal Perks
  • Fuel & Store Discounts
  • Part-Time & Full-Time Schedules
  • Tuition Reimbursement up to $2,500/year
  • Pet & Life Insurance Programs
  • Unlimited Referral Bonus Program
  • Internal Preference for Promotions
  • Ongoing Career Development Training

When You Work:

Day Shift: 2 PM – 10 PM (2nd Shift), Weekend Availability Preferred, Overtime Availability (Optional)

Career Growth:

We prefer to promote internally; over 70% of our leadership team have been promoted from within our company. We provide tailored training for all positions to help you reach your full potential. We want you to grow with us. We take your professional development seriously. If you want it, we want it for you.

Who We Want to Hire:

Team Members are the engine of the company. We want your unique personality to ensure best in class service and food experiences for our guests. You are a motivated, energetic, outgoing, and reliable person who people want to come back and see.

Multiple Roles:

All team members are cross trained and expected to be able to perform the functions of multiple position types during a given shift.

Guest Service:

Your focus will be to put a smile on every guest's face through executing your role to the best of your ability. Welcome every guest as they walk in the door. Build lasting relationships with every guest and get to know their needs. Treat every guest like they are the first guest of the day.

Food Service:

Each Team Member plays a part in delivering an excellent food service experience for our guests. Whether you are preparing food, selling food, or helping guests find food items they are looking for, we all have a responsibility for quality, safety, and efficiency of how we deliver foodservice programs.

Problem Solving:

Understands the needs of your teammates and guests, able to take action to find answers and solutions. Able to resolve issues with guests, making them want to come back again. Identify new and better ways of doing things and able to communicate them effectively.

Cleaner & Fresher:

Provide a pristine environment for our guests in all areas. Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition.

Cashier:

Able to read and react to the guests and store's needs by being proactive and reactive in completing multiple tasks at the same time. Running a cash register, stocking shelves, cleaning restrooms, and marketing promotions are things you may do in our fast-paced environment.

Host/Hostess:

Cultivate an exciting, fun environment from the time the guest walks in by personalizing every guest experience. Participates in the Made to Order program, being the bridge between the guest and the kitchen. Be a brand ambassador that champions the guest experience. You will be providing food and drink samples while exciting and educating our guests on current offerings and promotions. Problem-solve guest needs, such as guiding them to products, placing orders on our Made to Order kiosks, and enrolling them in Loyalty Programs. Success means understanding the needs of your guests, taking action to find answers and solutions, and making sure our guests leave happy.

Food Service Team Member/Prep Cook:

Maintains cleanliness of kitchen and kitchen equipment. Maintains sanitation, health, and safety standards in all work areas. Follows Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering. Has full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management.

Barista:

Learn how to create handcrafted beverages using the finest Swiss machinery, brewing specially selected beans from farmers across the world, to create a differentiate food and beverage experience that sets us apart from the competition. Best part? We'll teach you everything we know Collects payments, makes accurate change, maintains an accurate cash drawer.

Minimum Qualifications:

  • 18+
  • Clear communication
  • Able and willing to lift and stock inventory up to 50 pounds
  • Accountable
  • Reliable
  • Punctual
  • Team-first attitude
  • Coachable
  • Ability to stand on your feet during entire shift
  • Able to perform basic math functions

Preferred Qualifications:

  • Prior C-Store, retail, food service, or customer service is greatly appreciated
  • Bilingual
  • Desire for personal and professional advancement
  • Shift flexibility
  • Weekend availability