Customer Service Representative

6 days ago


Claremore, Oklahoma, United States International Bank of Commerce Full time
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at International Bank of Commerce. The ideal candidate will be responsible for delivering exceptional customer service, promoting bank products and services, and establishing new relationships.

Key Responsibilities:
  • Provide prompt, efficient, and friendly customer service
  • Meet customer financial needs by promoting bank products and services
  • Assist with branch opening/closing procedures and dual control
  • Adhere to policies and procedures of the New Account Opening Process
  • Support Branch Manager with adherence to the Compliance Facility Checklist
  • Maintain branch inventory and supplies
  • Flexibility to travel and assist other branches
  • Flexibility to assist and perform teller operation functions
  • Attend meetings and other events
  • Maintain individual sales performance goals
  • Promptly respond to and communicate customer complaints
  • Assist with on-the-job sales training
Requirements:
  • High school graduate or GED equivalent
  • 1+ years of experience interacting with people preferred
  • Bilingual (English/Spanish) preferred
  • Computer literate (knowledge of Microsoft programs)
What We Offer: International Bank of Commerce offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.

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