Customer Service Associate
24 hours ago
Ross Stores is seeking a Customer Service Associate to join our team in a retail environment. This role involves ensuring customers have a positive shopping experience, maintaining a clean work area, and adhering to company best practices.
Job OverviewThis position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. As a Customer Service Associate, you will be responsible for providing exceptional customer service, processing transactions, and maintaining store appearance.
Key Responsibilities:- Ensure customers have a positive shopping experience by greeting them warmly, answering questions, and resolving issues promptly.
- Maintain a clean and organized work area, including the sales floor, stockroom, and restrooms.
- Process transactions accurately and efficiently, handling cash, credit card, and other payments.
- Assist with visual merchandising, including arranging products, creating displays, and maintaining store appearance.
- Follow company policies and procedures, including those related to safety, security, and loss prevention.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
The estimated salary for this position is $12.50 per hour, based on industry standards and location. Ross Stores offers a competitive compensation package, including benefits and opportunities for advancement.
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