Merchandise Associate
2 days ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering a world-class customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service by responding to customer inquiries, resolving issues, and making recommendations on products.
- Maintain a clean and organized store environment by adhering to all visual merchandising standards and participating in store recovery efforts.
- Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
- Promote credit and loyalty programs to customers and provide information on products and services.
- Participate in visual merchandising efforts by maintaining product displays, creating visually appealing store layouts, and implementing sales floor signage.
- Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
- Excellent customer service skills and ability to work in a fast-paced environment.
- Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail experience preferred, but not required.
HomeGoods offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
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