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Fashion Retail Sales Support Specialist

2 months ago

Indianapolis, Indiana, United States Macys Full time
Join Our Team at Macy's

Are you excited to showcase your unique talents in a vibrant work environment? At Macy's, we are dedicated to fostering a diverse and inclusive workplace where every individual is valued. Our mission, "Every One," emphasizes the importance of individuality and collaboration in driving our success.

Position Overview
As a Fashion Retail Sales Support Specialist, your primary responsibility will be to motivate and assist our customers in expressing their personal style. With a commitment to exceptional service and a keen interest in fashion, you will create memorable shopping experiences through engaging conversations and genuine connections.

Key Responsibilities
  • Customer Engagement: Prioritize customer satisfaction by greeting and assisting shoppers, recommending products, and helping them locate items. Utilize your knowledge of apparel to enhance sales by guiding customers in the fitting room and demonstrating a thorough understanding of our offerings.
  • Sales Support: Maintain an organized and appealing sales floor by ensuring all sizes and styles are available. Respond to customer inquiries and assist with merchandise requests, while promoting the use of our shopping app for a seamless experience.
  • Operational Excellence: Uphold store standards by ensuring fitting rooms are tidy and merchandise is returned promptly. Collaborate with the leadership team to drive sales and enhance the customer experience.
Who You Are
  • Committed to promoting Macy's values of diversity, inclusion, and respect in every interaction.
  • Available to work flexible hours, including evenings and weekends, with a reliable attendance record.
  • Skilled in communicating with a diverse range of customers and colleagues.
  • Enjoy connecting with people and sharing your knowledge.
  • Adaptable and resourceful, capable of thriving in a dynamic team environment.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Frequent use of technology and electronic devices.
  • Physical tasks may include reaching, crouching, and lifting items up to 30 lbs.
About Macy's

At Macy's, we are focused on delivering exceptional experiences for our customers, whether they shop online or in-store. Our diverse opportunities across various departments allow you to express your creativity and commitment to excellence while making a positive impact on your colleagues and customers.

Bring your passion and ideas to Macy's - We look forward to welcoming you