Customer Service Ambassador
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team in the Doral/Hialeah/Medley areas. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with the sales team to ensure seamless customer experiences.
- Develop and maintain strong relationships with clients to drive loyalty and retention.
- Stay up-to-date with product knowledge and provide accurate information to customers.
- Meet or exceed performance metrics and goals.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- 2+ years of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft Office and other software applications.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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