Customer Service Ambassador

2 weeks ago


Miami, United States SNI Companies Full time
Job Details

We are seeking a highly skilled and experienced Customer Service Representative to join our team in the Doral/Hialeah/Medley areas. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with the sales team to ensure seamless customer experiences.
  • Develop and maintain strong relationships with clients to drive loyalty and retention.
  • Stay up-to-date with product knowledge and provide accurate information to customers.
  • Meet or exceed performance metrics and goals.
  • Participate in ongoing training and development to improve skills and knowledge.


Requirements:
  • 2+ years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other software applications.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.


What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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