Current jobs related to Customer Service Expert - Austin, Texas - Get Bright Watch

  • Customer Service Expert

    7 days ago

    Austin, Texas, United States Szane Full time

    Customer Service Expert Wanted!Szane is a leading French fashion brand seeking a highly skilled Customer Service Expert to join our team in North America. As a Customer Service Expert, you will be responsible for delivering exceptional customer experiences at our stores, ensuring each client's interaction is memorable and exceeds expectations.Your role will...

  • Customer Service Expert

    5 days ago

    Austin, Texas, United States Rainbow Shops Full time

    We are seeking a highly skilled Customer Service Expert to join our team at Rainbow Shops. As a Sales Associate/Stock, your key responsibilities will include:Key Skills and QualitiesProviding excellent customer service and resolving customer complaints in a timely and professional manner.Developing strong relationships with customers to drive sales growth...

  • Plumbing Service Expert

    3 weeks ago

    Austin, Texas, United States Service Wizard Full time

    Job OverviewService Wizard, a reputable AC and Heating service provider in Austin, TX, is seeking an experienced Plumbing Service Expert to join their team. This role involves providing top-notch plumbing services to residential customers.Responsibilities:Diagnose and repair complex plumbing issues, including leaks, clogged drains, and malfunctioning...

  • Customer Service Expert

    6 days ago

    Austin, Texas, United States MCI Military Recruitment Full time

    Company Overview:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.About the Job:This is an exciting opportunity for a skilled...

  • Customer Service Resolution Expert

    2 days ago

    Austin, Texas, United States Fortive Corporation Full time

    Job OverviewWe are seeking a highly motivated Customer Service Resolution Expert to provide exceptional customer service to help sustain and improve the use of our Enterprise Solutions. This role requires timely delivery of services, successful identification and resolution of issues or service requests, and through interactive customer communication.This...

  • Sales and Customer Service Expert

    3 weeks ago

    Austin, Texas, United States Greenberg, Grant & Richards, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Sales and Customer Service Expert to join our team at Greenberg, Grant & Richards, Inc. The ideal candidate will have a proven track record of success in sales and customer service, with excellent communication and negotiation skills.This role requires a heavy amount of prospecting and lead-development with...

  • Spanish Language Customer Service Expert

    3 weeks ago

    Austin, Texas, United States Collabera Full time

    Position OverviewWe are seeking a Spanish Language Customer Service Expert to join our team in Austin, TX. As a key member of our customer support team, you will be responsible for providing exceptional service to clients with questions regarding eligibility, medical claims status, and other program inquiries in English and Spanish.Key...

  • Client Services Expert

    7 days ago

    Austin, Texas, United States AbbVie Full time

    Client Services Expert WantedWe are looking for a Client Services Expert to join our team at AbbVie. As a Client Services Expert, you will be responsible for providing exceptional support to customers, handling customer inquiries, and resolving technical issues.Your key responsibilities will include:Providing multi-channel support through phone, email, and...

  • Customer Service Expert

    4 weeks ago

    Austin, Texas, United States Graybar Full time

    Job Overview">Serve as a key contact and liaison for customers to ensure their total satisfaction. Interact with customers on an ongoing basis, entering orders, handling requests, and providing timely, professional support.About This RoleEnsure every customer experience is top-notch in qualityHandle incoming and outgoing customer calls and written...

  • Customer Service Expert

    3 days ago

    Austin, Texas, United States JT Reisdorph - State Farm Agency Full time

    Job OverviewAt JT Reisdorph - State Farm Agency, we are seeking a talented professional to fill the role of Customer Service Representative. This position is ideal for someone who is passionate about delivering exceptional customer experiences and building long-lasting relationships.The successful candidate will be responsible for providing prompt, accurate,...

  • Customer Acquisition Specialist

    3 weeks ago

    Austin, Texas, United States Expert Seekers Training Full time

    Job SummaryWe are seeking a Customer Acquisition Specialist to join our team at Expert Seekers Training. As a Customer Acquisition Specialist, you will be responsible for promoting our financial products to potential customers and building strong relationships with them.About the RoleThis is a 1099 commission-only position that requires strong sales skills,...

  • Customer Service Expert

    3 weeks ago

    Austin, Texas, United States DE MAYO CELLULAR INC Full time

    About the RoleAs a Sales Associate at DE MAYO CELLULAR INC, you will be responsible for providing exceptional customer service and driving sales growth. You will work closely with other team members to achieve business objectives and contribute to a positive and inclusive store environment. To be successful in this role, you must possess excellent...

  • Sales and Customer Relations Expert

    3 weeks ago

    Austin, Texas, United States Fong Agency Full time

    Why Work with Us?Fong Agency is a dynamic and growing insurance agency that values its employees and strives to provide a supportive and inclusive work environment. Our team is passionate about helping individuals and businesses achieve their financial goals through expert advice and personalized support.We are seeking a highly motivated and customer-focused...

  • Customer Service Expert

    4 weeks ago

    Austin, Texas, United States NoGigiddy Full time

    Company OverviewWe are NoGigiddy, a remote-first company dedicated to delivering exceptional customer service. Our mission is to provide top-notch support to our clients, and we're seeking talented individuals to join our team.

  • Customer Service Expert

    5 days ago

    Austin, Texas, United States Domino's Pizza LLC Full time

    Your Career Advancement Opportunities: We are committed to promoting from within. Most of our managers started as Customer Service Representatives - the people who answer the phone and make pizzas. CSR's can receive training to become an Assistant Manager. Come grow with us!

  • Heating and Cooling Service Expert

    4 weeks ago

    Austin, Texas, United States Woods Comfort Systems Full time

    Expertise WantedWe are searching for a highly skilled Heating and Cooling Service Expert to deliver top-notch technical support to our customers, promoting customer satisfaction and loyalty through expert HVAC solutions.

  • Service Advisor Expert

    5 days ago

    Austin, Texas, United States Hendrick Automotive Group Full time

    Job Description">We are seeking an experienced and skilled Service Advisor Expert to join our team at Hendrick Automotive Group. The successful candidate will be responsible for providing top-notch service to our valued customers, while maintaining a safe and efficient work environment.About Our Dealership">Hendrick Automotive Group is a leading provider of...

  • Customer Experience Expert

    5 days ago

    Austin, Texas, United States Get Bright Watch Full time

    **Job Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Expert. In this role, you will be responsible for providing exceptional customer service and support to our clients by answering their questions, addressing their concerns, getting them set up with our products, and resolving any...

  • IT Service Delivery Expert

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job Title: IT Service Delivery ExpertLocation: Austin, TXDescription:We are seeking a skilled IT Service Delivery Expert to join our team at the University of Texas at Austin.The ideal candidate will have excellent technical skills and a passion for delivering exceptional customer service.Responsibilities:Deliver high-quality technical support services to...

  • Customer Experience Solutions Expert

    3 weeks ago

    Austin, Texas, United States Apple Full time

    Cultivate Long-Term Customer RelationshipsAbout the JobApple is looking for a talented Customer Experience Solutions Expert to join our team. In this role, you will be responsible for cultivating strong relationships with our Fortune 1000 customers, driving long-term business growth, and ensuring their satisfaction with our products and services.Key...

Customer Service Expert

3 weeks ago

Austin, Texas, United States Get Bright Watch Full time
Job Overview
We are seeking a highly motivated and customer-focused professional to join our client services team as a Clinet Services Consultant. In this role, you will be responsible for providing exceptional customer service and support to our clients by answering their questions, addressing their concerns, getting them set up with our products, and resolving any issues they may have. You will also be responsible for maintaining accurate and up-to-date client information, following up on requests and tasks, and collaborating with cross-functional teams to ensure that our clients are receiving the best possible service.

You will be the primary point of contact for new customers, answering their questions, providing guidance, and troubleshooting any issues that may arise.

Responsibilities
  • Serve as the primary point of contact for clients, providing superior customer service and responding to inquiries in a timely manner via phone and/or email
  • Develop and implement strategies to increase customer satisfaction
  • Analyze and identify areas for improvement in client services processes
  • Generate reports and provide feedback to management
  • Provide technical assistance and troubleshoot client issues
  • Participate in training and development opportunities to enhance your skills and knowledge
  • Assist the sales team with administrative tasks, such as scheduling meetings, creating and updating sales records, and preparing sales presentations and proposals
  • Identify and research potential leads and opportunities, and follow up on leads as needed
  • Perform other duties as assigned

Qualifications:
  • 2+ years of experience in a customer service or client-facing role and/or sales or administrative roles
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office and Google Suite
  • Ability to work independently and as a part of a team
  • Strong organizational skills and attention to detail
  • Demonstrated ability to handle multiple tasks and prioritize effectively
  • Ability to work under tight deadlines and handle pressure well

Estimated Salary Range: $45,000 - $65,000 per year