Data Center Operations Specialist

2 days ago

Chicago Illinois, United States CoreSite Full time
Job Summary

We are seeking a highly skilled Data Center Technician I to join our team at CoreSite. As a Data Center Technician I, you will play a critical role in ensuring the operational integrity, security, and regulatory compliance of our assigned data center.

Key Responsibilities
  • Assist in the day-to-day operations of the data center, including security functions, general site response, and customer interaction.
  • Learn and gain experience through assisting more experienced data center technicians.
  • Identify and repair data center problems quickly, ensuring that contractors deliver quality services and internal customer demands are met.
  • Monitor and respond to mechanical, electrical, fire protection, and security systems, including transformers, PLCs, generators, switchgear, UPS systems, STS', ATS', PDU's, chilled water systems, CRAC/CRAH's, wet sprinkler systems, and pre-action sprinkler systems.
  • Communicate effectively with customers and internal staff, and escalate data center incidents and respond to alarms as needed.
Requirements
  • High School Diploma or greater.
  • 1+ years of experience in either customer service or security industry.
  • Experience in a mission critical facility is a plus.
  • Ability to work in a high stress, fast paced environment with shifting priorities.
  • Ability to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
Benefits
  • First-day medical insurance through Cigna with generous premium cost coverage.
  • Dental insurance through Delta Dental.
  • Vision insurance through VSP.
  • Telemedicine through MDLive for Cigna.
  • Healthcare and dependent care flexible spending account (FSA) plans.
  • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan.
  • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.
  • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance.
  • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution.
  • Discretionary annual bonus and equity incentive plan.
  • Employee stock purchase plan (ESPP) with a 15 percent discount.
  • 16 days of paid time off (PTO).
  • 11 paid company holidays and additional floating holidays.
  • School visitation and elder care paid time off.
  • Parental leave, adoption and surrogacy benefits, and family planning/fertility support.
  • Wellness reimbursement program & wellness incentive program.
  • Free parking or a company contribution toward a public transit pass.
  • Education reimbursement and student loan debt assistance program.
  • Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program.
  • Pet insurance.
  • Charitable matching program.

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