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IT Support Specialist

2 months ago

Alexander City, Alabama, United States Buzzclan Full time

Job Summary:

Buzzclan is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our end-users.

Key Responsibilities:

  • Provide technical support and troubleshooting services to end-users
  • Configure and install end-user devices
  • Develop and implement complex IT solutions to enhance enterprise success
  • Lead and plan IT projects, directing the work of others
  • Identify emerging trends and issues, and suggest technical modifications to solve current and prevent future problems
  • Consult with clients, peers, and managers to develop requirements, solve problems, and establish technical directions

Requirements:

  • 3 years of experience in deploying and maintaining Windows 10 environments
  • 3 years of experience supporting and training Office 365 users
  • 3 years of experience supporting and troubleshooting desktop and mobile device connections
  • 3 years of experience installing, maintaining, and troubleshooting third-party desktop applications
  • Working knowledge of Enterprise Active Directory Services (EADS)

Working Conditions:

  • Work will be completed onsite
  • Must be available for the duration of the assignment