Automotive Team Lead

5 days ago


Oklahoma City, Oklahoma, United States Brakes Plus Full time

We are looking for an exceptional leader to join our team at Brakes Plus as a Service Advisor. In this role, you will be responsible for leading our service department and providing an industry-leading customer experience.

Job Description

Company Overview:

Brakes Plus is a rapidly growing automotive service company with over 150 locations across the US. We pride ourselves on our commitment to teamwork and our emphasis on creating a positive work environment.

Salary:

The estimated salary for this role is between $35,000-$70,000 annually, depending on experience and qualifications.

Job Description:

The Automotive Service Advisor will be responsible for setting high standards of excellence and personifying our core values to support operations in the service department. This will involve creating a highly motivated team environment, working closely with the Service Team to improve their performance, and ensuring that we continue to provide an industry-leading customer experience.

Primary Responsibilities:

  • Customer Engagement: Directly work with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Team Leadership: Supervise technicians and service personnel, plan and schedule their duties, assign work, and follow up on completion of assignments.
  • Career Development: Coach service department teammates on all operational issues and evaluate performance and productivity.
  • Inventory Management: Manage parts inventory and outside purchases, as well as update and restock all in-house parts when needed.
  • Safety and Compliance: Ensure store safety, including the use of and maintenance of safety equipment, and supervise shop area, equipment, and teammates for compliance with company safety procedures.

Qualifications:

We are looking for individuals with outstanding leadership and store management skills, the ability to work in a fast-paced environment, and high organizational skills. A minimum of 2 years' experience in a Service Advisor/Writer role is required, along with a proven track record of exceeding business objectives.

Benefits:

Brakes Plus provides a comprehensive benefits package that includes medical, dental, vision, life insurance, 401(k) retirement plan, employer-paid short- and long-term disability insurance, paid time off (vacation/personal), paid bereavement, and paid holidays.

Additional Information:

We participate in the Work Opportunity Tax Credit (WOTC) program, which allows us to provide tax credits to eligible employees.



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