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Retail Team Leader

2 months ago

Barboursville, United States Foot Locker Full time

Overview

Are you ready to make a significant impact? As a vital member of our retail team, you will support in guiding your store personnel to deliver outstanding customer service. This includes responsibilities in sales, team management, customer engagement, inventory control, visual presentation, asset security, and staff training. In the absence of the store manager, you will take on all managerial responsibilities.

Join us for the opportunity to grow your career.

Key Responsibilities

  • Inspire and motivate your team to achieve sales goals while ensuring exceptional customer service.
  • Maintain high customer satisfaction levels by being well-versed in all products and collaborating with colleagues to provide top-notch sales assistance.
  • Meet sales targets and uphold customer experience, merchandising, visual standards, and operational expectations.
  • Serve as a liaison between customers, sales associates, and store management.
  • Demonstrate a willingness to learn and share knowledge about products and trends to meet customer needs.
  • Stay informed about all product knowledge and current or upcoming trends.
  • Foster a positive and inclusive workplace culture.

Required Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-focused sales environment.
  • Comfortable and confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve outstanding results through enthusiasm for customer interaction and athletic merchandise.
  • Adaptable and resourceful in responding to evolving demands in a fast-paced retail setting.
  • Proactive in completing tasks and activities with minimal supervision.
  • Strong analytical and mathematical abilities, including problem-solving, decision-making, and financial analysis.
  • High standards of ethics, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.

Benefits

  • Competitive Pay: $16.00 / hour
  • Employee Discount: 30-50%
  • Paid Time Off
  • Comprehensive Life, Medical, and Dental Coverage
  • Opportunities for Development and Advancement

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