Hotel Night Auditor

4 weeks ago


Glendale, Arizona, United States Hampton Inn & Suites Full time
Job Description

Embark on an exciting journey in the hospitality industry at Glendale Hampton Inn & Suites, where we are now hiring a Hotel Night Auditor. This role requires working overnight shifts and comes with a $500 SIGN ON BONUS. Our friendly and attentive Hotel Night Auditor is committed to delivering high-quality service to our guests while performing nightly balancing duties, daily paperwork, and shift reports related to the property's business transactions.

Key Responsibilities:
  • Daily audit, balance, post, and report on front desk, rooms, and food and beverage cash and credit operations to ensure accuracy of the property's financial and accounting records.
  • Greet and interact with guests in a warm, friendly, and professional manner.
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
  • Work in cooperation with other departments to ensure a positive guest experience.
  • Use a computer system to make reservations, check-in and check-out property guests, process payments.
  • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment.
  • Ensure guest and property safety by knowing all safety, security, and emergency procedures.
  • Process departmental reports.
What We Offer:
  • Paid Sick Time
  • Paid time off and anniversary day off with pay
  • Paid volunteer hours - Earn money for community service
  • Flexible schedules
  • Worldwide hotel stays starting at forty-nine dollars per night
  • Free night stays at NCG Hospitality hotels
  • Dedicated training and development with opportunities for growth
  • Health, Dental, and Vision plans
  • Virtual telehealth services
  • Team Member Assistance Program with mental health resources
  • TeleDoc confidential counseling
  • Health and fitness monthly reimbursement program
  • 401(k) retirement plan
  • Same day pay
  • Catch Of The Day Program - Earn money for helping other team members and guests
  • Everyone Sells - Earn money for bringing in business to our properties
  • Referral program for team members

We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility.


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