IT Support Specialist

2 days ago


Lewisburg, Kentucky, United States Minth North America, Inc. Full time
IT Technician Job Description

We are seeking a skilled IT Technician to join our team at Minth North America, Inc. The ideal candidate will possess a strong background in IT support and network administration, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Maintain and troubleshoot IT systems, networks, and infrastructure
  • Evaluate and resolve user problems as first point of contact
  • Identify and obtain appropriate resources for complex problem resolution
  • Correct routine hardware problems and make minor repairs
  • Instruct computer system users in equipment and application use
  • Facilitate setup of new hardware and software
  • Maintain records, procedures, and documentation for computer systems and software
  • Assist in maintenance and installation of telephony, data, and video cabling
  • Provide 24/7 support for emergency situations or critical problems
Requirements:
  • 2-year degree or applicable IT/IS certification
  • Proven experience in IT support, network administration, and system troubleshooting
  • Strong knowledge of hardware, software, and networking technologies
  • Familiarity with building management systems and facilities operations
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus
Why Work for Minth?

Minth North America, Inc. offers a dynamic and efficient team, an international development platform, and a competitive compensation package. We prioritize all-round personal improvement and provide personalized humanistic care in a diversified working atmosphere.



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