Management Opportunity at Dunkin' Donuts

2 weeks ago


Kingsport Tennessee, United States Dunkin' Donuts Full time
Job Summary

We are seeking an experienced Assistant Manager to join our team at Dunkin' Donuts. As an Assistant Manager, you will play a crucial role in leading a team of dedicated professionals to deliver exceptional guest experiences and drive sales.

Key Responsibilities
  • Team Leadership: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
  • Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
  • Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
  • Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
  • Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant's profitability.
  • Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
Requirements
  • Clear Communication: Excellent verbal and written communication skills (English).
  • Experience: Experience in restaurant, retail, or a supervisory role.
  • Education: At least 21 years of age with a high school diploma (or equivalent).
  • Availability: Valid driver's license and access to a vehicle with insurance.
  • Background Check: Ability to pass a background check and drug test.


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