Residential Fiber Installation Team Lead
1 week ago
Company Overview
Prince Telecom is a leading provider of telecommunications services, committed to delivering exceptional customer experiences. With a national footprint and over 1,500 employees, we offer a wide range of services including residential and commercial installations, digital converter deployment, and high-speed modem installations.
We pride ourselves on our installation technicians and operational support teams who meet strict pre-employment and ongoing safety and quality control criteria. We reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, and benefits.
Salary
$65,000 - $90,000 per year, depending on experience and location.
Job Description
We are seeking an experienced Residential Fiber Installation Field Supervisor to join our team. In this role, you will supervise a team of FTTH in-home and SMB installation technicians, coach, counsel, and evaluate their performance, and coordinate scheduling and dispatch duties.
You will also identify problem areas in the department, communicate with the Project Manager, and develop procedures to better organize the team. Additionally, you will assign duties, responsibilities, and scope of authority to technicians, assist in recruitment and training efforts, and perform various field technician duties as needed.
Required Skills and Qualifications
- Minimum 1 year fiber optic or cable installation experience
- Ability to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures
- High School Diploma or G.E.D.
- Valid driver's license with minimum 2 years driving experience and a good driving record
- Exceptional customer service skills
- Team player with strong leadership and communication skills
Benefits
- Company vehicle
- Weekly paychecks
- Medical, Dental, Vision, and Prescription Plans
- Flexible Spending Accounts
- Short- and Long-Term Disability
- Supplemental Life and AD&D
- 401(k) Retirement Savings with Company Match
- Stock Purchase Plan
- Company Discounts
- Legal Insurance
- Paid Time Off and Holidays
- Tuition Reimbursement for select programs
Others
At Prince Telecom, we value diversity and inclusion and are committed to providing equal opportunities for all applicants and employees. If you are passionate about delivering exceptional customer experiences and have the necessary skills and qualifications, please apply today.
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