Customer Service Representative

6 days ago


New Bedford, Massachusetts, United States Locke Supply Co Full time

Locke Supply Co. is a growing, employee-owned distributor for plumbing, electrical, and HVAC parts and equipment based in Oklahoma City.

We are seeking a highly motivated and customer-focused Branch Associate to provide exceptional service at our branch locations, offer advice and recommendations based on customers needs, and deliver products from our branches to the customer.

This position requires excellent communication and customer service skills, basic computer skills, and a valid driver's license with a clean driving record. The ideal candidate will be willing to learn, work well independently and as part of a team, have excellent attention to detail, and possess excellent time management skills.

As a Branch Associate, you will play an important part in helping us complete jobs properly and efficiently. You will love the satisfaction that you get out of keeping everything in order and enjoy learning about the various trades.

Our full-time employees earn a competitive salary range of $33,000 - $37,000 per year, including monthly and yearly bonus opportunities. We also offer excellent benefits, including health, dental, vision, insurance, a 401k plan, and an Employee Stock Ownership Plan.

Our hours of operation are Monday-Friday from 7:30 am to 5:00 pm and Saturday from 7:30 am to 12:00 pm. Saturday schedules can be adjusted as needed.

We are committed to a diverse and inclusive workforce and equal opportunity employer.

Key Responsibilities:
  • Provide exceptional customer service at our branch locations
  • Offer advice and recommendations based on customers needs
  • Deliiver products from our branches to the customer
  • Maintain accurate inventory records and perform administrative tasks
  • Work effectively as part of a team and independently
Requirements:
  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Basic computer skills
  • Excellent communication and customer service skills
  • Ability to work a variety of shifts, including weekends


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