Quoting Specialist

1 month ago


Washington, Washington, D.C., United States Xometry Full time
Job Title: Quoting Specialist

As a Quoting Specialist at Xometry, you will play a crucial role in supporting our Sales team in delivering exceptional customer experiences. Your primary responsibility will be to assist in organizing and entering custom quote requests into our Xometry Quote Platform.

Key Responsibilities:
  • Enter data into Xometry's Quote Platform with precision and accuracy.
  • Retrieve quote request information from both automated and manual channels.
  • Organize and review information for engineering review, including dimension drawings and RFQ documents.
  • Engage with Sales personnel to clarify and correct document information.
  • Complete online and offline templates with available information.
  • Produce draft quotes per approved methodology and present them to Quote Engineers.
  • Maintain quote databases in real-time and review 3D models and 2D drawings for quoting and design-for-manufacturing feedback.
Customer Support Responsibilities:
  • Review Salesforce Cases and Emails for service requests.
  • Answer requests whenever possible and direct requests to subject matter experts as required.
Requirements:
  • Associate degree or higher, or equivalent experience.
  • Preferably in a manufacturing or technology-related field.
  • Technical aptitude to pick up general technical aspects of various manufacturing technologies.
  • Knowledge of geometric dimensioning and tolerancing is a plus.
  • Manufacturing background.
  • Customer service-oriented.
  • Demonstrated attention to detail.
  • Previous experience with high-volume data entry and management.
  • High energy and comfortable interfacing with coworkers.
  • Communicates effectively in a polite and enthusiastic manner.

Xometry is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a positive and inclusive work environment.



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