Retail Sales Associate
1 day ago
Floor & Decor Holdings, Inc. is a leading home decor retailer offering a wide selection of flooring and wall coverings. As a Cashier - Customer Service, you will play a crucial role in providing exceptional customer service to our valued customers.
Compensation: $16.40 USD per hour with higher starting pay available based on experience. We offer a competitive hourly wage that reflects the importance of this role in delivering outstanding customer experiences.
About the Job:
The Cashier - Customer Service is the first point of contact for many customers, and as such, must provide top-notch customer service while efficiently processing transactions. This role involves:
- Greeting every customer in a helpful and courteous manner.
- Connecting with customers, asking about their projects, recommending products, and exciting customers about their purchase.
- Providing above-and-beyond customer service and exceeding customer expectations.
- Demonstrating and understanding compliance with the company's safety processes.
- Acting and working in a manner consistent with the company's core values.
- Processing customers at checkout using the point-of-sale system.
- Processing customer refunds and exchanges according to established guidelines.
- Opening and closing registers.
- Following established cash, check, and credit card acceptance procedures.
- Answering the telephone according to company guidelines.
- Stocking, tagging, and displaying merchandise as required.
- Creating price tags and merchandise signs.
Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Potential travel to other stores for support.
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